How easystaff interviewed more than 1,000 candidates with lizzyAI - over 50% outside office hours

“We want to grow while giving every applicant the chance to introduce themselves personally. With lizzyAI, we can combine both: applicants complete their first interview when it suits them, and our recruiting team receives a structured basis for the next conversations. This lets us get to know more people and focus our time on personal selection. lizzyAI is an important partner in helping our recruiting keep pace with our growth.”

Thomas HuberCEO easystaff

Customer overview: one of the leading promotion and staffing providers

easystaff is one of Austria’s leading promotion and staffing providers. Founded in 2001, the company is also one of the largest providers of student jobs. easystaff works with major national and international companies, supporting its customers in areas including promotion, sales, gastronomy and hospitality, as well as HR services. More than 100 internal employees coordinate staffing services in Austria.

easystaff combines digital processes with personal support. With lizzyAI’s AI interviews, easystaff offers candidates an additional, flexible option for their initial interview. lizzyAI collects the essential standard information through a structured conversation. Candidates who prefer an interview with a member of the team can always choose that option. The easystaff team continues to address individual questions and concerns personally. All decisions about admission to the talent pool and subsequent steps remain exclusively with easystaff’s staff.

The starting point: structured interviews and onboarding to the job platform

Applicants and jobs are organized and matched through the easystaff Manager, the central platform for assignment planning and project management.

As soon as people interested in jobs register with easystaff, they automatically receive an invitation to an interview with lizzyAI, along with the job platform’s user handbook, including a detailed description of placement and how an assignment is carried out. This structured interview is the same for all applicants. It covers topics such as education & qualifications, language skills, availability and job preferences, applicants’ mobility, etc. In addition, it examines their procedural knowledge of how to use the platform, based on the handbook.

Only after successfully passing are applicants given access to the platform and admitted to the staffing pool. This gives them access to the available jobs. The initial interview is therefore a central step in the recruiting process: it establishes the basis for admission to the staffing pool and also determines how quickly new applicants become available for assignments and which customer orders can be fulfilled.

The challenge: high applicant volumes and initial conversations outside office hours

Flexible staffing services require a recruiting process that fits different assignment areas and working hours. easystaff’s wide range of jobs and leading position in the placement market generate a high volume of applicants. easystaff receives around 50 applications every day. Each initial conversation also creates additional preparation and organizational work.

For applicants, the availability of interview times is also an important factor. Anyone who works or studies during the day may find it harder to schedule a conversation during usual office hours.

The ability to automatically provide, schedule and conduct countless initial conversations, in the evenings or at weekends, and to make the resulting data available in a structured form within the recruiting tools already in use represents enormous potential for easystaff.

The solution: AI interviews with lizzyAI

“We don’t use AI to replace people, but to make their lives easier. We don’t want applicants to have to wait for us – we want to be there for them when they have the time and feel ready.”

Thomas HuberCEO easystaff

easystaff uses lizzyAI to conduct standardized initial interviews and collect routine information. After registering on the job portal, candidates receive an invitation to an AI interview, which they can complete at a time that suits them. This option complements a personal conversation: candidates can always choose an interview with the easystaff team instead. Individual questions and concerns continue to receive personal attention.

The AI interviews are recorded, transcribed, and analyzed. lizzyAI compares candidates’ answers with easystaff’s requirements and provides the recruiting team with a structured assessment, supported by clear explanations and references to relevant moments in the interview. This assessment supports human judgment. All decisions about candidates, their access to the job platform, and subsequent steps are made by easystaff’s staff.

With lizzyAI, easystaff was therefore able to:

• Conduct initial conversations with all applicants without coordinating appointments
• Enable interviews outside core working hours - for example, in the evenings or at weekends
• Review interview content using video recordings, transcripts and evaluation forms
• Base candidate selection on documented conversation content
• For initial interviews, significantly reduce manual effort
• Significantly shorten the time between application and the decision on admission to the staffing pool

The results: over 1,000 candidate interviews, over 500 working hours saved for recruiters - over 50% outside office hours

More than 1,000 interviews, around 500 recruiter hours saved and approximately 70% higher screening productivity — with an average candidate rating of 8.6/10 and over half of interviews completed outside office hours.

✔ Over 1,000 candidates interviewed. After more than 1,000 interviews, it is clear that the use case works for staffing providers such as easystaff and their applicants.

✔ 8.6 out of 10 as the average applicant rating of the interviews. At the end of every interview, candidates are asked for a rating and feedback. On average, applicants rate lizzyAI’s AI interviews 8.6 out of 10. The simplicity and flexibility of the interview process and the surprisingly natural conversation are mentioned particularly often.

✔ Around 500 hours saved for the easystaff recruiting team. Assuming an average of 30 minutes of manual effort per candidate for preparation, coordination, conducting and evaluating the interview, around 1,000 interviews result in an estimated time saving of 500 hours.

✔ Over 50% of interviews take place outside working hours. More than half of applicants completed their interview at the weekend, before 9 a.m. or after 5 p.m. Applicants are increasingly using the opportunity to complete their interview outside recruiting teams’ usual office hours.

✔ 70% productivity uplift in candidate screening. By automating initial interviews with lizzyAI, easystaff was able to increase productivity in candidate screening by approximately 70%. With the same time investment, the recruiting team can therefore process 70% more candidates. lizzyAI takes on recurring recruiting tasks, while the easystaff team focuses on the quality of the staffing pool.

What using lizzyAI makes possible

• More time for personal support
• Screen more applicants with little additional manual effort
• First interviews without coordinating appointments with the recruiting team - at any time
• A documented basis for analyzing each applicant - before the recruiter interview

Reducing the workload associated with standardized initial interviews creates more time for personal support. The easystaff recruiting team can focus on individual questions, specific personal circumstances, and any outstanding issues regarding suitability or assignment planning. Candidates also have greater choice: they can take advantage of the flexible AI interview or choose an initial interview with a member of the team. This allows easystaff to combine scalable recruiting with individual support and human decision-making.

With lizzyAI, easystaff can guide significantly more applicants through the screening process without increasing manual effort to the same extent. Transforming initial conversations into AI interviews significantly reduces the burden on easystaff employees and gives them more time to focus on what matters: making decisions. With AI interviews, easystaff can now organize its high and growing applicant volumes much more easily. Not least because lizzyAI schedules and conducts the conversations autonomously.

The resulting flexibility makes it easier for applicants to complete their initial conversations and enter the easystaff staffing pool. They can complete their initial interview without waiting for a shared appointment with the recruiting team. This removes another organizational hurdle for everyone involved.

After the interview, the easystaff team receives a documented basis for evaluating each applicant. The evaluation is based on individually defined candidate-selection criteria and is transferred to the easystaff system through a fully integrated process. easystaff always has clear evaluations of all candidates without having to leave its own system. The evaluations can be traced to specific interview passages and checked against the video recording if needed. The decision on the next steps remains with the recruiters.

Why AI interviews are relevant for staffing providers

AI interviews offer staffing providers the following benefits:

• Flexible first interviews – regardless of office hours
• Structured results for applicant selection
• More applications without a proportional increase in manual effort
• More time for personal follow-up questions and placement
• High acceptance: an average rating of 8.6/10 at easystaff

Staffing providers need to fulfill short-notice staffing requests and continually admit suitable applicants to their staffing pools. Manual initial conversations tie up recruiting capacity and require appointment coordination before candidates can even be considered for assignments.

AI interviews make it possible to carry out this initial qualification independently of office hours. Applicants can take part in the interview at a time that suits them, while recruiting teams receive structured results for further selection. This makes it possible to handle a higher volume of applications and gain more time for personal follow-up questions and placing suitable candidates.

The use of lizzyAI at easystaff shows how this model is already being adopted in practice: more than 1,000 interviews completed, with one in two taking place outside office hours. Automated AI interviews allow staffing providers to process a large number of applications without increasing manual effort for the recruiting team to the same extent. The format is also well received by applicants: on average, they rate lizzyAI’s AI interviews 8.6 out of 10. The newly gained flexibility of the application process is particularly highlighted.

By using AI interviews, staffing providers can expand their staffing pools faster and fulfill short-notice customer requests more reliably - a decisive competitive advantage in a market where short response times to applications are crucial.

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